NetSmith RM/IT Consulting - GAO Contractor (Washington, DC)
Records Manager
April 2009-Present
- Manage "big bucket" disposition schedules and employee access controls for over 3 million paper and electronic records at the Government Accountability Office
- Train GAO employees to use enterprise document management system to create, store, and access work products
- Manage and support agency-wide file plan to satisfy operational needs and comply with legal requirements
- Communicate with agency staff to ensure compliance with legal and operational requirements
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Thunderdome Media LLC (Ann Arbor, MI)Digital Content Manager
September 2006-April 2009
- Designed and managed digital assets, including web pages, photographs, audio, and video content for multiple commercial websites: functionalhandstrength.com; oldtimestrongman.com; bodyweightbasics.com; trapbartraining.com
- Managed digital and paper records necessary to support business operations, including sales and payment records, customer information, and tax documents; implemented retention and disposition procedures
- Created marketing campaigns that helped company increase its annual gross sales from $310,000 (2006) to $450,000 (2008); increased direct e-mail marketing subscription list from 9,000 to 14,500 customers
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University of Michigan College of Engineering InterPro (Ann Arbor, MI)
Search Engine Optimization Specialist
January 2008-June 2008
- Revised online content to optimize organic search engine rankings
- Managed Google AdWords marketing campaigns to promote professional training programs offered by the U of M College of Engineering
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Smithsonian Institution National Museum of American History (Washington, DC)
Archives Center Intern
February 2008
- Processed photographs and papers from the Naff Arab-American Collection using established archival standards
- Arranged collection materials to afford physical and intellectual access for researchers and archives staff
- Selected and constructed appropriate archival housing to ensure long-term preservation of materials
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Burns Park Elementary School (Ann Arbor, MI)
Student Teacher
October 2007-December 2007
- Designed and implemented instructional strategies for 150 students in the school's library and computer lab
- Managed library functions: resource selection, ordering, cataloging, budget preparation, fundraising, special events
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Greenhills School (Ann Arbor, MI)
Student Teacher
August 2007-October 2007
- Designed and provided library, computer, and research instruction to 250 middle and high school students
- Managed access to online database offering content from 1,400 full-text periodicals
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Bentley Historical Library (Ann Arbor, MI)
Reference Assistant
January 2007-May 2007
- Cataloged items and designed physical and on-line exhibits for University of Michigan student scrapbook collection; created online finding aid for collection, located here.
- Researched remote reference requests, paged collections, and introduced users to archival access systems; view examples of reference letters I've written here.
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University of Michigan Office of Technology Transfer (Ann Arbor, MI)
Special Projects Intern
May 2006-August 2006
- Produced and edited podcasts to spotlight new technologies developed on campus
- Developed strategy to enable free and fee-based downloading of University-licensed software
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James M. McClurken & Associates (Lansing, MI)
Managing Archivist and Editor
May 2003-July 2005
- Directed collection and processing of digital, textual, audio-visual, and photographic materials for private archives
- Created item-level metadata for extensive collection of Native American and government documents
- Edited manuscripts about topics in Native American history and land use
- Supervised production of expert witness reports to be used in land use and treaty rights cases
- Developed extensive genealogical and land patent databases using MS Access
- Coordinated research teams at National Archives facilities in Washington, DC and San Bruno, CA
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Shiawassee Regional Education Service District (Corunna, MI)
Substitute Teacher
September 2002-May 2003
- Delivered classroom instruction to elementary and secondary school students in a variety of subjects
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Leelanau County Historical Museum (Leland, MI)
Archives Intern
June 2002-September 2002
- Developed new classification and digital access system for museum photo collection
- Appraised, arranged, described, and created finding aid for local author's papers
- Designed visual exhibits and planned public programming activities
- Solicited collection donations and organized fundraising activities
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Central Michigan University - Clarke Historical Library
(Mt. Pleasant, MI)
Editorial Assistant
August 2001-May 2002
- Selected and edited primary documents for inclusion in Messages of the Governors of Michigan, 1941-1948 (published 2004)
- Acted as liaison between Michigan Governor's communication office and Central Michigan University Press
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Central Michigan University - Department of History (Mt. Pleasant, MI)
Teaching Assistant
August 1999-December 1999
- Created educational materials and instructed students in Western Civilization survey course
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Beyond Interactive (Ann Arbor, MI)
Website Promotion Specialist
September 1995-September 1998
- Directed online marketing campaigns for broad range of clients
- Developed centralized online resource to enable users to promote their own websites
- Helped small start-up company expand into large multinational internet advertising firm
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